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Lexia Help CenterLexia Help Center

Account Issues

Not Enrolled Message (Core5 or PowerUp)

Not Enrolled Message (Core5 or PowerUp)OverviewStudents sometimes see a “Not Enrolled” error when they try to log in to Core5 or PowerUp.Students can be assigned to either Core5 or to PowerUp in myLexia, but not to both reading programs at the same time. If they are assigned to one reading program, they can't log in to the other.If a student sees an error that says they are “not enrolled” in a Lexia reading program, it means that even though they have an account in myLexia, they are trying to log in to the reading program that they are not enrolled in. Applies to: Educators and administrators who have Teacher, School Admin, or District Admin access to myLexia®. Student tried to log in to Core5 but is enrolled in PowerUp. Student tried to log in to PowerUp, but is enrolled in Core5. What should I do if a student gets a “Not Enrolled” error?If a student gets a “Not Enrolled” error, start by finding out: What Lexia program is the student trying to log in to? What prog

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4 days ago

Lexia Help CenterLexia Help Center

Manage Student Accounts

Create Individual Student Accounts

Create Individual Student AccountsOverviewStudents need to have an account set up in myLexia so that they can log in to Lexia student programs. This article is for administrators who only need to add a small number of student accounts, and describes how you can create student accounts one at a time in myLexia.If you would like to create multiple student accounts, you may upload a spreadsheet of students using the manual import option. Applies to: Educators and administrators who have Teacher, School Admin, or District Admin access to myLexia®. Does not apply to: Educators and administrators who have read-only accounts in myLexia. If you have a read-only account, contact your myLexia school or district administrator for help.How do I create new student accounts in myLexia? In myLexia, select Manage. Select Students. Select the Create Student button (the square with the plus sign). Enter student information. Select Save and Add Another Student to add more students, or Save if you

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4 days ago

Lexia Help CenterLexia Help Center

Manage Student Accounts

What Does In Placement mean?

What Does In Placement mean?OverviewWhen a student uses Core5, PowerUp, or Lexia English for the first time, they will automatically begin Auto Placement activities. This series of activities is designed to determine the student’s current skill level, so that they can be placed at a level in the program that is most appropriate for them.This article explains why you may see some Core5, PowerUp, or Lexia English students listed as being “In Placement” in myLexia. Applies to: Educators and administrators who have Teacher or Admin access to myLexia®What does “In Placement” mean?If you see that a student is “In Placement” in the Student Overview, Class Overview, or in the list of students in Manage > Students, it means the student started Auto Placement, but hasn’t completed it yet.In Manage > Students, placement status is shown in: The Reading Program Information Status column for Core5 and PowerUp students The Lexia English Information Status column for Lexia English students The

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4 days ago

Lexia Help CenterLexia Help Center

Manage Accounts

How do I see Deactivated Users in LETRS?

How do I see Deactivated Users in LETRS?OverviewDeactivated users are inactive user accounts in LETRS. This article describes how to see deactivated users in Lexia® LETRS®.Deactivated is a user account status, not a license status. Users cannot be manually deactivated or reactivated using the LETRS application. Contact Lexia Support if you need help deactivating or reactivating a user. Applies to: Course managers with Owner, License Manager, Cohort Manager, or View Only permission for Lexia® LETRS®. Does not apply to: Educators who are enrolled in the Lexia® LETRS®, Lexia® LETRS® for Early Childhood Educators, and/or Lexia® LETRS® for Administrators courses of study.How to see Deactivated Users in the Licensed Participants tabThe Licensed Participant tab on a license set pageshows an overview of a district's LETRS licenses and a list of participants. By default, the participant list only shows active and inactive users.To see deactivated users: Select Manage > Overview to view yo

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4 days ago

Lexia Help CenterLexia Help Center

Manage Accounts

What is a Deactivated User?

What is a Deactivated User?OverviewThis article explains what a deactivated user is in LETRS. Applies to: Course managers with Owner, License Manager, Cohort Manager, or View Only permission for Lexia® LETRS®. Does not apply to: Educators who are enrolled in the Lexia® LETRS®, Lexia® LETRS® for Early Childhood Educators, and/or Lexia® LETRS® for Administrators courses of study.What is a Deactivated User?Deactivated users are user accounts that are no longer active in LETRS. Deactivated users cannot login to LETRS or register for Professional Learning sessions. Course managers can choose to include deactivated users' data in most LETRS reports.Deactivated is a user account status, not a license status. Users cannot be deactivated or reactivated using the LETRS application. Contact Lexia Support if you need help deactivating or reactivating a user.For more information on deactivated users see How do I see Deactivated Users in LETRS? and Why is one of my participants grayed-out in LETRS

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4 days ago

Lexia Help CenterLexia Help Center

Manage Accounts

Why is one of my participants grayed-out in LETRS?

Why is one of my participants grayed-out in LETRS?OverviewAs you navigate the LETRS platform, you may notice some participants' names are grayed-out. This articles explains grayed-out names, Deactivated users, and Inactive users. Applies to: Course managers with Owner, License Manager, Cohort Manager, or View Only permission for Lexia® LETRS®. Does not apply to: Educators who are enrolled in the Lexia® LETRS®, Lexia® LETRS® for Early Childhood Educators, and/or Lexia® LETRS® for Administrators courses of study.Grayed-out ParticipantsDeactivated UsersSome grayed-out participants are Deactivated users. A deactivated user is a user account that has been deactivated at request by a course manager. A Deactivated user will be indicated by the following icon:Deactivated is a user account status, not a license status. User accounts cannot be manually deactivated or reactivated using the LETRS application. Contact Lexia Support if you need help deactivating or reactivating a user.Why are some

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4 days ago

Lindsey🫂 Lexia Community Team

Lexia News

Lexia Customer Spotlight: PowerUp Literacy in Arkansas

Lexia Customer Spotlight: PowerUp Literacy in Arkansas We’re excited to introduce you to Zondria Cambell, a Lexia Advocate, and principal at Robinson Middle School in Arkansas. In the video below, Zondria shares her experience with Lexia PowerUp Literacy at her school, and the positive impacts it has had for her students’ literacy scores. Are you a teacher, coach, or administrator who has found success using Lexia Core5, PowerUp, or Lexia English with your students, and want to share your story?Drop a comment below or reach out to community@lexialearning.com—we’d love to hear from you!

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4 days ago

Lexia Help CenterLexia Help Center

Student Progress Reports

myLexia Reports: Lexia English Class Usage

myLexia Reports: Lexia English Class UsageOverviewThis article explains where to find the Lexia English Language Development™ Usage report and what information is included in the report.What is the Lexia English Class Usage report in myLexia?The Lexia English Class Usage report provides details on your students' past usage and allows you to track class usage trends across the year. The Class Usage report will help you answer the following questions: What was my class usage last week? What is my class usage this year to date? What information is included in the Lexia English Class Usage report?The Lexia English Class Usage report contains the following information: Last Week's Usage Details: Provides class usage details from the past week, including total minutes, units gained, and last date used for each student. This Year's Usage Details: Provides class usage details across the current school year, including total minutes, units gained, weeks used, and average minutes per week

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19 days ago

Lexia Help CenterLexia Help Center

Student Progress Reports

myLexia Reports: Lexia English Practice Groups

myLexia Reports: Lexia English Practice GroupsOverviewThis article explains where to find the Lexia English Language Development™ Practice Groups report and what information is included in the report.What is the Lexia English Practice Groups report in myLexia?The Lexia English Practice Groups report serves as a guide to help you identify students who need additional offline support and to plan and prioritize small group instruction. The Practice Groups report will help you answer the following questions: In what levels are my students currently working? How should I group my students? Who needs offline instruction and practice? How should I prioritize lessons to deliver? What information is included in the Lexia English Practice Groups report?The Lexia English Practice Groups report contains the following information: Program Level Groupings: Displays how many students are currently working in each program level (indicated by a blue circle with a number) and how many students wi

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19 days ago

Lexia Help CenterLexia Help Center

Student Progress Reports

myLexia Reports: Core5 Student Progress

myLexia Reports: Core5 Student ProgressOverviewThis article explains where to find the Lexia® Core5® Reading Student Progress report and what information is included in the report. Applies to: Educators and administrators who have Teacher, School Admin, or District Admin access to myLexia®.What is the Core5 Student Progress report in myLexia?The Core5 Student Progress report displays graphical representations of a student's progress through current and past activities across the program levels.The Student Progress report can help you answer the following questions: How much progress has my student made in each activity? How often has my student attempted an individual unit? What information is included in the Core5 Student Progress report?The Core5 Student Progress report contains the following information: Progress Summary: Tracks the student's overall progress through the program levels. The chart displays which levels the student has completed and what level they are currently

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19 days ago

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