Why can't I find my student's PowerUp certificate?
Overview
Lexia® PowerUp Literacy® students receive level certificates when they complete a level in PowerUp. This article explains a few reasons why you might not see a student’s certificate on your class overview in myLexia.
PowerUp certificates are visible for teachers in myLexia, but there is no administrator view of certificates.
Applies to: Educators who have Teacher-level access in myLexia®.
Where did my student’s certificates go?
Personalized certificates are only available for the current school year (as specified in the School Year setting available to administrators in myLexia).
If a student finished a level in the previous school year, and you did not get a chance to print their individual certificate before the new school year started, you can find generic certificates on the PowerUp Resources Hub.
For more information, see Where to Find Blank or Additional Types of PowerUp Certificates.
My student finished two levels and I can only find the most recent certificate.
By default, only certificates earned in the last three weeks are included. Students could have multiple certificates in the Certificates tab in your Class Overview if they have completed levels in more than one strand within the last three weeks. You can see all certificates from this school year from the All Certificates view.
From your Class Overview, select the Certificates tab of the Action Plan, then select All Certificates.
All certificates from the current school year are available from this list. Sort by student name to more easily see all certificates for a student.
If the student finished the level in the previous school year, that certificate will not be available. However, you can print a certificate from the PowerUp Resources Hub.
For more information about PowerUp certificates, see PowerUp Certificates FAQ.