What happens after purchasing Aspire?
Overview
After you purchase Lexia Aspire® Professional Learning, you will receive onboarding information from our team before participants may begin their course of study.
This article describes the onboarding emails you will receive from our teams, and provides information about communicating with participants.
Some state-level implementations may follow a different process or timeline.
Applies to: Course Owner, Course Manager, or point of contact for Lexia Aspire® Professional Learning course of study.
What Happens After Purchase
After you purchase Aspire, you will receive two emails from our teams.
While working with our sales team, provide the contact information of the person in charge of adding people to your implementation. This person will receive the two emails from our teams.
First Email: confirmation of purchase
You will receive an email confirming the purchase from our orders team.
This email confirms both the order and what is included, such as the product and the quantity of licenses purchased.
This first email is a receipt of purchase. It does not indicate that people can log in.
If this is a new implementation, look out for the next email that explains how to add people to your implementation. For existing implementations, you may be able to add people immediately after the purchase.
Second Email: information on adding people to your implementation
After the purchase has gone through, you will receive an email from our data integrations team which explains how to add people to your implementation and assign licenses.
For instructions on adding people to the platform, see: How do I add new people to Aspire?
Communicating with Participants
Please communicate to participants that they have been assigned a license and the expected start date.
Participants will not automatically receive a notification when they are assigned a license.
After adding new people and assigning them licenses, send first-time login instructions to participants, as this is not automatic. This article explains the steps to log in to Aspire for the first time.
If you need assistance with notifying participants, please let our team know.