Remove the ability to create exception student accounts
Overview
This article is for automated customers, such as customers who sync through Clever or ClassLink. In automated customers, admins can create "exception" student accounts in myLexia that aren't controlled by the automated sync.
Exception accounts can be necessary if you need to add students who can't be shared in the sync, but they can also cause issues if a student is being shared with the sync and also has an exception account. For more information, see Automated Sync Troubleshooting: Student Exception Accounts.
This article describes how to turn off the myLexia setting that allows admins to create exception student accounts.
Applies to: Educators or administrators who have the highest level of access in their myLexia site (district admins in a district site, or school admins in a school site).
Does not Apply to: Staff who have myLexia School Admin accounts in a district site, or staff who have Teacher accounts or Read-Only accounts.
Instructions
To turn off the ability for admins to create exception student accounts:
In myLexia, select the Settings tab.
Under General, select Site Settings.
Select the Data Security tab.
Under the Security Settings section, uncheck “Allow exception students to be created.”
When this box is unchecked, no one can create exception students (not even you). If you need to create an exception account later on, re-enable this setting.
