LETRS Login Error: No Features

Overview

This article explains what to do if you receive the Login Failed: No Features error when attempting to log in to LETRS.

Applies to: Educators and course managers who have accounts in Lexia® LETRS​®​​, Lexia® LETRS​®​ for Early Childhood Educators, and/or Lexia® LETRS​®​​ for Administrators.

LETRS Login Failed: No Features

If you have received the Login Failed: No Features error, you do not have a license attached to your account.

To resolve this issue, you can reach out to your course manager, who can assign an available license. Once an active license is assigned, you will be able to sign in.