Setting Your Browser to Private Browsing Mode

Overview

Private browsing or Incognito mode can be a helpful step when troubleshooting issues. If you're working with Lexia Support and they ask you to try Incognito or Private browsing mode, this article will show you how to access a private window in your preferred browser.

Apple Safari

To open a Private Browser window in Safari, select New Private Window from the File menu.

https://paligoimages.lexialearning.com/Select new private window from the file menu in Safari

Keyboard Shortcut
macOS	Shift + ⌘ + N

Google Chrome

Chrome calls their private viewing mode “Incognito”. To open an Incognito Window in Chrome, open the Chrome Menu (the three vertical dots by your profile picture) and select New Incognito Window.

https://paligoimages.lexialearning.com/Select new incognito window from the Chrome menu.

Keyboard Shortcuts
macOS	Shift + ⌘ + N
Windows	Shift + CTRL + N

Microsoft Edge

Microsoft Edge calls their private viewing mode “InPrivate”. To open an InPrivate Window in Edge, open the Edge Menu (the three horizontal dots by your profile picture) and select New InPrivate window.

https://paligoimages.lexialearning.com/Select new inPrivate window from the Edge menu.

Keyboard Shortcuts
Windows	Shift + CTRL + N

Mozilla Firefox

To open a Private Browser Window in Firefox, select the Firefox Menu (the three vertical lines) and select New Private Window.

https://paligoimages.lexialearning.com/Select new private window from the Firefox menu.

Keyboard Shortcuts
macOS	Shift + ⌘ + P
Windows	Shift + CTRL + P

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