How do students log out of PowerUp?
Overview
It’s important for students to log out when they have finished using PowerUp. If students don’t log out, some of their usage minutes may not be recorded, which can result in a student not meeting their weekly target usage minutes in myLexia. Show your learners how to log out each time they finish using PowerUp, so they get credit for all of their minutes!
How to log out of PowerUp so that all minutes are recorded
Help your students get credit for all of the minutes they spend working in PowerUp by making sure that they log out each time they finish using the program.
Make sure your students know how to log out as follows:
Select the log out button in the PowerUp window.
In the logout window, select the Yes to log out (selecting No will return the student to the activity selection screen).

Not logging out can mean that not all minutes are recorded
If students leave PowerUp running when they stop working, the program will log them out after a period of inactivity. When calculating usage minutes after this type of log out, the program looks for the last time PowerUp communicated with the student server.
If a student is logged out for inactivity, and hasn’t recently finished a unit or branched from one instructional step to another, for example, from Standard to Instruction, they may not get credit for all of the minutes they worked in PowerUp.
If a student consistently shows fewer usage minutes in myLexia than you expect, work with them to make sure they aren’t doing any of the following instead of logging out:
On any device: leaving PowerUp open when they walk away from the device
Browser version: closing the browser window, logging out of device profile, closing laptop, etc.
Browser version: switching to another tab, leaving PowerUp open in the first tab
iPad: returning to the home screen on the iPad


