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How to Link a Staff Exception Account to Their ClassLink SourcedID

Overview

This article is for administrators who use ClassLink to manage their staff in myLexia.

Some staff may need exception accounts to allow them to have myLexia access even though their data can't be shared with myLexia through ClassLink. However, if you share a staff member through ClassLink, and they also have an exception account in myLexia that has the same username or name as the data that you share through ClassLink, it can prevent their account from syncing from ClassLink to myLexia.

If an exception account in myLexia prevents the staff account from syncing to myLexia from ClassLink, you can assign the staff member’s ClassLink ID to their existing exception account in myLexia. Assigning the ID from ClassLink to the myLexia account will allow the account to start syncing with ClassLink, and will allow the staff member to log in with ClassLink.

 

Applies to: Staff who have myLexia®️ administrative accounts (District Administrators in a district site, and School Administrators in a school site) who also have administrative access to ClassLink.

Instructions

 

  1. From your ClassLink Roster Server data, find the staff member in the "users" section.

  2. In the Detail View, find the SourcedID field. The ID is string of numbers and letters that looks something like this: t46038.

  3. Make note of the ID from the staff member’s ClassLink account. Copy and pasting the ID will cause an error in the staff account.

  4. Now, go to myLexia.

  5. In myLexia, select Manage, and then Staff.

    https://paligoimages.lexialearning.com/Select Manage and then Staff

  6. Use the search box to find a staff member.

  7. Select the Pencil icon to view the Edit Staff window.

    https://paligoimages.lexialearning.com/The Manage Staff page in myLexia. There are search boxes under the Staff Name and Username columns, and an Edit Staff pencil icon next to each staff member's name.

  8. In the Edit Staff window, do the following:

    1. Delete the exception ID from the RefID field.

      https://paligoimages.lexialearning.com/Account in myLexia displaying an exception ID in the RefID field

    2. Manually enter the ID that you copied from ClassLink into the RefID field.

  9. Select Save.

  10. If you successfully changed the ID in myLexia from an exception ID to the ID from ClassLink, the staff should be able to log in with ClassLink. ClassLink-managed classes that the staff is assigned to should sync from ClassLink with the next sync (typically overnight). In some cases, enrollments will need an additional sync to assign staff to a class.

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