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One of the most valuable tools at your disposal in our community is our search functionality.

Whether you're a new user or a seasoned pro, mastering these search capabilities will enhance your community experience and help you find the information you need quickly and efficiently. šŸ“šāœØ

Why Use Advanced Search?

  1. Efficient Navigation: Advanced search helps you filter through extensive discussions and resources to find exactly what youā€™re looking for without scrolling endlessly.
  2. Time-Saving: By using specific keywords, filters, and categories, you can streamline your search process and save valuable time by avoiding the need to create topics from zero.
  3. Enhanced Engagement: Get to the conversations, tips, and best practices that matter most to you, and contribute your insights where theyā€™re most impactful.

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Where are the Community Center Search boxes

The search function is always available on each page of the community.

First and foremost the homepage presents the search front and center.

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The Community and Events pages also present a search box in the uppermost banner.

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All other pages that are not a ā€˜homepageā€™, have the search available in the header bar.

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How does the search work?

Searchable attributes

When conducting a search, these are the attributes on the content in the index that the query entered will be judged against and used to determine whether a piece of content should be returned as a result or not.

  • Title (content)

  • First post (content)

  • Whether itā€™s an article (yes or no)

  • Whether it has a best answer (if itā€™s a question)

  • Replies

  • Tags

  • Sub Category

  • Category

Result Ranking

Once an item is determined a result, aĀ ranking formula is then applied to configure how the results are sorted. This formula compares each criterion one after another. These criteria are:

  • Typos

  • Number of words from the query that match

  • Proximity of the query terms to each other

  • Attribute Weighting based on the Searchable attribute list aboveĀ :uparrow:Ā The ranking will also be influenced by theĀ  (ordered by most important first and location within the field of the search term does not matter):

  • Is an article (true or false Boolean field)

  • Was the topic solved (true or false Boolean field)

  • Date when topic was last updated

  • Number of likes

  • Replies

  • Views

Live Search

You will notice that as you type the search bar is prompting results based on the currently entered query.

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Results Page

When you click through to the results page, you will first be presented All ResultsĀ 

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Results can then be filtered down by content type via the tabs across the top, and category or tag down the left hand side.

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Ready to dive deeper into the Lexia Community Center?

Follow these steps to get the most out of the advanced search capabilities and improve the experience for all :

  1. šŸŽÆ Be Specific: Type in specific keywords related to the topic or question you have. Be as precise as possible to refine your results.Ā As seen above, the words that match between the query and the content, the better ranked the result.

  2. šŸ”§ Use Filters and Categories: Enhance your search by applying filters such as content type, relevant categories and tags. This narrows down the results to the most relevant discussions and articles.

  3. šŸ“‘ Check Suggested Content: The search functionality may suggest content based on your input. Pay attention to these suggestions as they often provide valuable insights.

  4. šŸ“ Review and Engage: Once youā€™ve found the information or discussion that fits your needs, make sure to review the content carefully and engage by commenting or adding your feedback.

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Use theseĀ tips and start exploring now! šŸŒŸ

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I wanted to express my heartfelt gratitude for the introduction of our new Result Ranking system. This innovative approach to sorting search results is a game-changer, especially for individuals with limited time.

By meticulously considering factors such as typos, word matches, proximity, and additional criteria like article status, topic resolution, update date, likes, replies, and views, this system ensures that users receive the most accurate and relevant results quickly. This means less time sifting through irrelevant information and more time focusing on what truly matters.

Thank you for your dedication to enhancing our search experience and making our lives a little easier.


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